Public sector & government
Policy pressure, legacy systems and intense public scrutiny — government is where evidence-led decisions matter most. We have run sprints and built collaboration capability across UK central government and public bodies.
Our partners have also worked with
- Department for Work and Pensions
- Ministry of Justice
- UK Ministry of Defence
- Education & Skills Funding Agency
- Ordnance Survey
What is at stake here.
Policy pressure, legacy systems and public scrutiny. Getting it wrong is not just costly — it is on the record.
You will recognise a few of these.
What we help you do.
Four things teams in this industry come to us for. Each one ends in a decision somebody can act on, not a document somebody has to read.
Align policy and delivery
Get the people who write it and the people who deliver it agreeing in the same room.
Test services with citizens
Put it in front of real users before procurement, not after go-live.
Set AI accountability
Decide who is answerable for what before a model touches a case.
Build capability that lasts
Leave a method that survives the next reshuffle.
Over 25 years inside organisations like yours.
We have worked inside DWP, the Ministry of Justice, the MoD and more — we understand governance, assurance and the reality of delivering change under public scrutiny.
Explore HyperSprintsWorth reading if you work in public sector & government.
The real reason design gets brought in too late
How to run a workshop that actually leads to outcomes
Fake agile: how to fix it with design sprints
Common questions
Do you work with public sector and government organisations?
Yes. Our HyperSprints work on any workflow where a team, a real customer and a decision meet. We start with one workflow that matters to your organisation and test the new way of working with real customers or the people who do the work.
What does a first project with DSX look like?
Usually a HyperSprint: two days of your team’s time on one real challenge, AI-built prototypes, testing with real customers afterwards and an evidence-backed decision on what to do next.
Can you work within our compliance and security requirements?
Yes. Before the sprint we agree which tools and which data can be used, so the work stays inside your rules from day one.
Need change that holds up to scrutiny?
Bring us one service or process and we will help you test the change with the people who use it, with evidence you can take to governance.
Industries we work in.
Energy & utilities
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Financial services & fintech
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Cybersecurity & technology
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Media, gaming & entertainment
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Consumer & retail
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Professional services
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